MESSMATIC | www.messmatic.com
At Teknik Balans Makina Sanayi ve Ticaret A.Ş. (the “Company”), operating under the Messmatic brand, we attach importance to protecting your personal data.
This notice explains how your personal data is processed when you visit the Turkish and English versions of www.messmatic.com, which we operate as the data controller, or contact us through the website.
Our website is used to present our products and services and receive enquiries. No online sales or payment transactions are conducted through the website.
1. Personal Data We Process
Depending on how you use our website and the information you share with us, we may process the following data:
- Your first name, surname, company, job title, email address and telephone number provided in contact or quotation requests.
- Your messages, requests and information contained in files you voluntarily submit.
- Your IP address, access date and time, browser and device information, and security logs generated when you access the website.
- Your cookie preferences and usage information collected through cookies you have consented to.
Please do not include personal information that is unnecessary for your request, or special categories of personal data, in your messages.
2. Collection Methods, Purposes and Legal Bases
Your personal data is collected electronically through contact sections on the website, email correspondence, server logs and cookies. In this notice, “KVKK” refers to the Turkish Personal Data Protection Law No. 6698.
| Purpose of Processing | Legal Basis |
|---|---|
| Assessing quotation and product/service requests relating to entering into a contract | KVKK Article 5(2)(c): Processing is directly related to and necessary for entering into or performing a contract |
| Responding to general enquiries and managing communications | KVKK Article 5(2)(f): The Company’s legitimate interests, provided that your fundamental rights and freedoms are not prejudiced |
| Ensuring website security and preventing misuse | KVKK Article 5(2)(f): The Company’s legitimate interests |
| Meeting statutory obligations | KVKK Article 5(2)(ç): Compliance with a legal obligation |
| Exercising and protecting rights in disputes | KVKK Article 5(2)(e): Establishment, exercise or protection of a right |
| Analytics and advertising activities requiring explicit consent | KVKK Article 5(1): Your explicit consent |
Each legal basis applies only where the relevant conditions are met for the processing activity concerned. Further information on cookies is provided in the Cookie Policy.
3. Sharing Personal Data
To the extent necessary for the purposes set out above and in accordance with Article 8 of the Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data may be transferred to:
- IT service providers engaged for website hosting, maintenance and security;
- Email, CRM and IT infrastructure service provider categories used to manage enquiries;
- Legal advisers where necessary to conduct legal proceedings;
- Competent public institutions and authorities where required by law.
4. Retention and Deletion
Your personal data is retained for as long as necessary for the purposes of processing and for any retention periods prescribed by applicable legislation. Records relating to legal disputes may be retained taking the relevant limitation periods into account.
When the grounds for retention no longer apply, your personal data is deleted, destroyed or anonymised in accordance with applicable legislation. Cookie retention periods are specified in the table in the Cookie Policy.
5. Data Security
We implement technical and organisational measures appropriate to the nature of the processing activity to prevent unlawful processing of and access to personal data and to ensure its secure storage.
6. Links to Other Websites
Our website may contain links to third-party websites or platforms. We recommend reviewing the privacy and cookie practices of any services you visit through these links.
7. Your Rights Under the KVKK
Under Article 11 of the KVKK, you have the right to:
- Learn whether your personal data is being processed and, if so, request information about that processing;
- Learn the purpose of processing and whether your personal data is used in accordance with that purpose;
- Learn which third parties your personal data has been transferred to, in Türkiye or abroad;
- Request correction of personal data that has been processed incompletely or inaccurately;
- Request deletion or destruction of your personal data where the statutory conditions are met;
- Request that third parties to whom your personal data has been transferred be notified of any correction, deletion or destruction;
- Object to a result that is detrimental to you arising from the analysis of your personal data exclusively through automated systems;
- Claim compensation if you suffer damage due to unlawful processing.
8. Requests and Contact Details
You may submit requests concerning your rights to the Company using the methods specified in the Communiqué on the Procedures and Principles for Applications to the Data Controller. You may use the Personal Data Application Form available on our website.
Data Controller: Teknik Balans Makina Sanayi ve Ticaret A.Ş.
Address: Atatürk Organize Sanayi Bölgesi, 10001 Sokak No:15, 35620 Çiğli / İzmir, Türkiye
Contact Email: info@teknikbalans.com.tr
For requests submitted by email under the KVKK, the application method must comply with the conditions specified in the Communiqué.
9. Updates
This notice may be updated if our website practices or applicable legislation change. The current version will be published on our website together with its last updated date.
Last Updated: October 16, 2026